At Assignment Help London, we aim to provide high-quality work that follows the requirements, instructions and deadlines provided by our customers. We understand that, on rare occasions, a customer may need to request a refund. Our Refund Policy is designed to provide a clear and fair process for handling such requests.
Effective Date: 20 August 2026
We always aim to provide work that meets our customers’ requirements and expectations. We work with experienced writers and take appropriate care to maintain the quality of our services.
However, if you receive a failing grade for a paper or assessment based on the work provided by Assignment Help London, you may contact us to make a refund claim.
To process a failed-paper claim, you will need to provide valid and verifiable evidence of the result, such as:
A failed-paper refund claim must be submitted within 3 weeks from the date on which the work was submitted to your institution.
Once the claim has been reviewed and the failed result is confirmed to relate to the work provided by Assignment Help London, you will be eligible for a 100% refund of the amount paid for the relevant order.
We make every effort to ensure that completed work follows the requirements provided at the time of placing the order.
If you believe that the delivered work does not meet the original requirements, please contact us and clearly explain the issue.
Where the issue can reasonably be corrected, we will normally offer a revision in accordance with our Revision Policy.
If a significant issue cannot reasonably be resolved through revision, we may consider an appropriate refund.
We take originality concerns seriously.
If you believe that the work provided by Assignment Help London contains plagiarism or has been incorrectly flagged by an AI detection tool, please contact us as soon as possible and provide the relevant report.
Where applicable, this may include:
Plagiarism and AI detection are separate matters and will be reviewed accordingly.
If a plagiarism issue is confirmed to be attributable to the work provided by Assignment Help London, we will normally provide an appropriate correction or revision in accordance with our Revision Policy
Where the issue cannot reasonably be resolved, a refund may be considered.
For AI detection concerns, we will review the relevant report and supporting information before determining the appropriate resolution. An AI detection score alone does not automatically qualify an order for a refund, as AI detection tools can produce inaccurate or inconclusive results.
If your order is delivered incomplete or a significant part of the agreed service has not been provided, please contact us as soon as possible.
We will review the order and may provide the missing work or an appropriate correction.
Where the agreed service cannot reasonably be completed, a refund may be considered based on the circumstances.
We make every reasonable effort to deliver orders within the agreed deadline.
If your order is delayed, please contact us as soon as possible so that we can review the situation and provide an appropriate solution.
Where a delay makes the work unusable for its originally agreed purpose, a refund may be considered.
A refund may not apply where the delay results from circumstances such as:
If you request cancellation before work has started, you may be eligible for a full refund of the amount paid.
Any payment processing charges that cannot be recovered may be deducted where applicable.
If work has already started, a full refund is not automatically guaranteed.
We may consider the amount of work completed, time spent and resources allocated to the order before determining whether a partial or full refund is appropriate.
If the issue with your order can reasonably be corrected, we will normally provide you with the opportunity to request a revision before a refund is considered.
Revision requests must relate to the original requirements of your order.
Please see our Revision Policy for further information.
Our services are prepared according to the requirements provided when an order is confirmed.
A refund will generally not apply where dissatisfaction results from substantial changes made to the original requirements after work has commenced or been delivered.
This may include:
Additional work resulting from significant changes may be subject to an additional charge.
Assignment Help London does not guarantee a particular academic grade, mark or classification.
Academic outcomes can be affected by factors outside our control, including institutional assessment criteria, tutor decisions, examinations, presentations and other academic circumstances.
Our 100% refund guarantee for a failed paper, as described in Section 1, applies where the stated conditions are satisfied and the failed result is verified.
If you accidentally make a duplicate payment for the same order, please contact us as soon as possible.
After verification, the duplicate payment will normally be refunded through the original payment method where possible.
If you have made a payment but your order has not been successfully placed or processed, please contact our support team so that we can investigate the payment and provide an appropriate resolution.
A refund may not apply where:
Customers can still contact us regarding any concern, and each situation may be reviewed according to its individual circumstances.
To request a refund, please contact us:
Email: info@assignmenthelplondon.co.uk
Please provide:
For a failed-paper claim, please provide official evidence showing the failing result.
Once we receive a refund request, we will review the relevant order information and supporting evidence.
Where additional information is reasonably required, we may contact you for clarification.
Once a refund has been approved, it will normally be processed through the original payment method where possible.
The time required for the refund to appear in your account may depend on the relevant payment provider or financial institution.
Information and documents provided as part of a refund request will be handled confidentially in accordance with our Privacy Policy.
For additional information, please review our:
These policies should be read together where applicable.
Assignment Help London may update this Refund Policy from time to time to reflect changes in our services, business practices or applicable requirements.
Any updated version will be published on this page with a revised effective date.
If you have any questions about this Refund Policy or wish to make a refund request, please contact us:
Assignment Help London
Email: info@assignmenthelplondon.co.uk
Website: https://assignmenthelplondon.co.uk/
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